WARRANTY

INTERNATIONAL WARRANTY

You have in your hands a very special LANCASTER product, distinctly crafted with a unique Italian design and unparalleled attention to detail. This product looks and feels like it was made for you. Wear it everyday, we know you'll love your LANCASTER for years to come.

We certify that this product has been manufactured in our workshops and benefits from the highest quality criteria which made LANCASTER famous since 1992.

TWO (2) YEARS INTERNATIONAL WARRANTY

Your LANCASTER product ( watches, sunglasses, pens, cufflinks ) is guaranteed by GPA SRL* for a period of two (2) years from the purchase date according to the terms & condition of this warranty.

LANCASTER warranty covers material and manufacturing defects. The warranty comes into effect if you a copy of the receipt or dealer stamp on this warranty card (that is required as a proof of purchase).

THIS WARRANTY DOES NOT COVER :

  • The battery, the case, the crystal, the strap or bracelet.

  • Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.

  • Water damages unless marked water-resistant.

This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized LANCASTER sales or services agents, unauthorized service, or other factors not due to defects in materials or workmanship.

ADDITIONAL WARRANTY YEAR

LANCASTER gives you the possibility to add an extra year of warranty, just registering your product online on lancasteritalia.com no later than (2) two months from the purchase date.

After registering your product you'll receive by email a code you should write in the area "registration code".

HOW TO RECEIVE WARRANTY REPAIR OR OTHER SERVICE

Should you require service under warranty, pleas send your product, a copy of your sales receipt or this warranty booklet with the dealer stamp and a description of the problem to :

GPA S.R.L.

VIA ROBERTO DA BARI 120/BIS

70122 - BARI -ITALY

Please check the correct address at lancasteritalia.com before sending the product.

For service work that is not covered under this warranty, the service center may perform the services you request for a charge dependent on type of product, style and type of work requested.LANCASTER highly recommends you to insure your parcel and adequately protect the watch before shipment.

LANCASTER is not responsible for product lost or damaged during shipment or return after shipment .

LANCASTER is only liable for costs regarding reparation ( if the product is under warranty ).

Other costs such as packaging, insurance, shipping costs (send/return), duties costs and taxes costs are at customers expenses.

LANCASTER & LANCASTER ITALY is a registered trademark licensed to GPA SRL - VIA ROBERTO DA BARI, 120/BIS - 70122 BARI (ITALY)
E-mail: info@gpalancaster.com Phone: +39 080 5245541 - VAT NO. - IT07155130722